Shipping policy
Arcane Journals – Shipping Policy
Worldwide Free Shipping
We proudly offer free worldwide shipping on all orders — no minimum purchase required.
Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Estimated Delivery Time
We aim to deliver your order within 7–10 business days.
Please note that delivery times may vary depending on your location and during peak seasons (such as major holidays or unforeseen events), which may result in longer delivery times.
Delays
While we always strive to meet our estimated delivery windows, delays may occur due to:
- High seasonal demand and holiday shipping congestion
- Customs inspections or local postal service issues
- Force majeure events, such as extreme weather or transport disruptions
Order Not Received
If your order has not been delivered within 30 days from the shipment date, please contact us directly at keeper@arcanejournals.com. You may request a full refund or choose to have your order reshipped.
Tracking Information
A shipping confirmation email with tracking details will be sent once your package has been dispatched. Please allow 1–3 days for tracking updates to appear.
Customs & Duties
All orders are shipped with duties and taxes unpaid. Any applicable customs fees in your country are the responsibility of the customer.